This Privacy Policy governs how ES LEVELUP collects, uses, maintains, and discloses information collected from users (each a "User") of ES LEVELUP. This Privacy Policy applies to ES LEVELUP and all courses ES LEVELUP offers.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users enroll in ES LEVELUP or a Course within ES LEVELUP, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our platform. Users may visit ES LEVELUP anonymously. We will collect only personal identification information from Users if they voluntarily submit it to us. Users can refuse to supply personal identification information, but doing so may prevent them from engaging in certain ES LEVELUP-related activities.

How we use collected information

ES LEVELUP may collect and use Users' personal identification information for the following purposes:

• To improve customer service: Your information helps us respond more efficiently to your customer service requests and support needs.
• To personalize user experience: We may use information in the aggregate to understand how our Users use the services and resources provided in our platform.
• To send periodic emails: We may use User email addresses to send Users information and updates about their orders. User email addresses may also be used to respond to User inquiries, questions, or other requests.

Sharing your personal information

We do not sell, trade, or rent User personal identification information to others.

Third-party websites

Users may find advertising or other content in our platform that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these websites and are not responsible for the practices employed by websites linked to or from our platform. In addition, these websites or services, including their content and links, may constantly change. These websites and services may have privacy and customer service policies. Browsing and interaction on any other website, including websites with links to our Users, is subject to that website's terms and policies.

 

Payment

1. Payment Methods At ES LEVELUP, we accept a variety of payment methods for your convenience. You can pay for the courses via credit card (Visa, Mastercard, American Express) or through PayPal.

2. Payment Confirmation Upon successful payment, you will receive a confirmation email to the email address you provided during the registration process. This email will include a summary of your purchased courses, the total amount paid, and your payment method.

3. Pricing All prices are displayed on our website and are subject to change without notice. All payments are due upon registration for a course. If a payment is not received or the payment method is declined, the user will not be registered for the course.

4. Refund Policy At ES LEVELUP, we offer a 14-day money-back guarantee. If you are not completely satisfied with the course, please contact us within 14 days of your purchase, and we will issue a full refund. Refunds are usually processed within 7-10 business days.

5. Late Payments If your payment is received after the due date, your account may be suspended until all due payments are made in full.

6. Taxes Prices for our courses do not include any applicable taxes. You will be responsible for any applicable taxes, which will be added to your total at checkout.

7. Currency All prices on ES LEVELUP are stated in USD.

8. Security We take your security very seriously. All payments are processed through secure, encrypted payment gateways to ensure your personal and financial information is safe.

By making a payment to ES LEVELUP, you agree to abide by these terms. If you have any questions about our payment policies, please contact us at eslevelup.online@gmail.com

Changes to this Privacy Policy

ES LEVELUP has the discretion to update this Privacy Policy at any time. We encourage Users to check this page for any changes frequently. Please acknowledge and agree that you must review this Privacy Policy periodically and become aware of any changes.

Your acceptance of these terms

Enrolling in ES LEVELUP signifies your acceptance of this Privacy Policy. If you disagree with this Privacy Policy, please do not enroll in ES LEVELUP. Your continued enrollment in ES LEVELUP following the posting of changes to this Privacy Policy will be considered your acceptance of those changes.